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Press release

Centra Statement on Worldwide System Outage

Published on Friday July 19, 2024

Update: July 19, 2024 at 4:54 p.m.

Centra’s IT Teams have been working throughout the day to resolve issues related to the recent worldwide system outages.

All of Centra’s hospitals, emergency departments and urgent cares are open and operationally stable, but you may continue to experience delays. They are expected to be fully stabilized by the end of the day (7/19). Our IT Teams plan to work through the weekend to stabilize other Centra locations.

As previously shared, due to the outages, some of our phone systems have been affected. Thank you for your patience as we work to restore coverage in all locations. We are experiencing similar telecommunications delays to others in the community, so you may have connectivity issues as you seek to reach a patient room, the nurse’s station or are awaiting a call from a provider.

Please continue to call ahead for a procedure or appointment by contacting our switchboard at 434.200.3000.

Original Statement:

Centra is being impacted by a worldwide system outage affecting computers that run on Microsoft Windows. As a result, Centra is operating on a modified schedule today (Friday, 7/19).

Centra’s emergency departments and urgent care locations are fully operational. Most ambulatory clinics such as primary care and specialty clinics are open but experiencing delays. If you have a procedure or appointment at a Centra hospital, please call the location directly to confirm. 

Note: Due to the outage, some of our phone systems are affected. If you get a continuous busy signal, please try again later or contact our switchboard at 434.200.3000.