The Joint Commission on Accreditation of Healthcare Organizations conducts accreditation surveys of Centra Health, including Lynchburg General Hospital, Virginia Baptist Hospital, Bridges Treatment Center, Pathways Treatment Center, and all other Centra-owned outpatient locations, to evaluate the organization's compliance with nationally established Joint Commission standards. The survey results are used to determine whether, and the conditions under which accreditation should be awarded the organization.
Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information or concerns about such matters is encouraged to contact the organization's management. If the concerns cannot be resolved through the organization, the individual is encouraged to contact the Joint Commission. The public may contact the Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints about the organization by either calling 800/994-6610 or e-mailing complaint@jcaho.org.
This notice is posted in accordance with the Joint Commission's requirements.